Privacy policy

Effective date: May 16, 2026

At Bloome, we are committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights as a customer.

Data Controller Bloome Contact: maksiandr2002@gmail.com

What Data We Collect

  • Name, email address, shipping address, and phone number (provided when placing an order)
  • Payment information (processed securely by our payment provider — we do not store card details)
  • IP address, browser type, and browsing behavior on our store (via cookies)
  • Order history and communication records

How We Use Your Data

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your inquiries and provide customer support
  • To improve our store and product offerings
  • To comply with legal obligations

Data Sharing We share your data only with trusted third parties necessary to operate our business:

  • Fulfillment partners (CJdropshipping, Zendrop) — to process and ship your orders
  • Payment providers Payment providers (PayPal, Stripe) — to process payments securely
  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Track123 — for order tracking services

We do not sell your personal data to third parties.

Cookies Our store uses cookies to enhance your browsing experience and analyze traffic. You can manage cookie preferences via our cookie banner. For more details, see our Cookie Policy.

Data Retention We retain your personal data for as long as necessary to fulfill orders and comply with legal obligations (typically 6 years for financial records under UK law).

Your Rights (UK GDPR) As a customer, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Data portability
  • Lodge a complaint with the Information Commissioner's Office (ICO — www.ico.org.uk)

To exercise any of these rights, contact us at maksiandr2002@gmail.com. We will respond within 30 days.

Data Security We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.